Features and services you are subscribed to should have a green check mark beside it.įor further reading, check out FortiGuard in the FortiOS 6.0 Handbook.Before you can connect to the FortiGate VM web-based manager you must configure a network interface in the FortiGate VM console. Any subscribed services should have a beside it. Go to the Dashboard and view the Licenses widget. If you are still unable to connect, contact Fortinet Support. If you cannot reach the address, go to System > DNS and verify that the settings are correct. If you are able to reach the address, run the following command: diagnose debug application update -1 To test if your DNS can reach FortiGuard, use the following CLI command: execute ping Select Apply and see if the services become available. If you are still don’t see a green check mark, change the FortiGuard Filtering Port to the alternate port (8888). If you don’t see a green check mark, select Check Again. Under Filtering, check Filtering Services Availability. To test if FortiGuard is reachable, go to System > FortiGuard. To set the proper VDOM as the management VDOM, use the following command: config system global

If your FortiGate has multiple VDOMs, make sure that you use the management VDOM and that the VDOM has Internet access. To prompt your FortiGate to connect to FortiGuard, connect to the CLI and use the command shown below: diagnose debug application update -1 After each troubleshooting step, go to System > FortiGuard to check if the licenses are now shown as available. If a license that should be active is not currently available, you can use the following steps to troubleshoot your connection. If you need to add or renew a subscription, go to Fortinet Support. You can also view FortiGuard license information by going to System > FortiGuard. The Web Filtering license only appears as active when a web filter profile is applied to a firewall policy. To enable more features, go to System > Feature Visibility. The widget only displays licenses for features you enabled in Feature Visibility.

A license highlights in red is expired.

A license highlighted in orange is either unlicensed or expires soon.

A gray question mark indicates an unavailable license.

A green check mark indicates an active license.

The FortiGuard licenses are listed, with their status indicated: To view your licenses, go to the Dashboard and find the Licenses widget.

You must register your FortiGate before FortiGuard licenses are shown.įind this recipe for other FortiOS versions In this recipe, you verify that your FortiGate displays the correct FortiGuard licenses and troubleshoot any errors.

Fortigate vm license validation